1. Scope
This Privacy Policy applies to information collected through opensecret.cc and direct enquiries made using the contact details on this website. OpenSecret works across technology, creative, media, design, digital, and related engagements. Data handled for a client through a contracted service may be governed by that client agreement and any related data-processing terms.
2. Information we collect
We may receive information you choose to provide, including your name, email address, phone number, company, project information, and the content of messages or enquiries.
Our hosting and security providers may automatically process limited technical information such as IP address, device and browser type, requested pages, timestamps, and diagnostic logs. This information is used to deliver, secure, and maintain the website.
3. Cookies and analytics
This website does not currently use advertising cookies or behavioural tracking. Essential technical storage may be used by the hosting environment for security or reliable delivery. If we introduce non-essential analytics or tracking in the future, we will update this policy and provide any consent controls required by applicable law.
4. How we use information
- To respond to enquiries and discuss potential work.
- To prepare proposals, provide requested services, and manage client relationships.
- To operate, secure, troubleshoot, and improve the website.
- To meet legal, regulatory, accounting, or contractual obligations.
We do not sell personal information.
5. Legal basis
Where applicable, we process personal information with your consent, to take steps at your request before entering a contract, to perform a contract, to comply with legal obligations, or for legitimate business interests that do not override your rights.
6. Sharing
We may share information with service providers that help us host, secure, communicate, or operate our business; with professional advisers; or where disclosure is required by law. Providers are expected to use information only for the purpose for which it is shared and to protect it appropriately.
7. Retention
We retain enquiry and business correspondence only for as long as reasonably needed to respond, provide services, maintain business records, resolve disputes, and meet legal obligations. Technical logs are retained according to the operational and security practices of the relevant provider.
8. Security
We use reasonable administrative, technical, and organizational safeguards. No internet transmission or storage system is completely secure, so we cannot guarantee absolute security.
9. Your choices and rights
Depending on applicable law, you may have rights to request access, correction, deletion, restriction, portability, or objection, and to withdraw consent where processing relies on consent. You may also have the right to complain to a relevant data-protection authority. We may need to verify your identity before completing a request.
10. International processing
Some service providers may process information in countries other than your own. Where required, we use appropriate contractual or legal safeguards for these transfers.
11. Children
This website is intended for business audiences and is not directed to children. We do not knowingly collect personal information from children through this website.
12. Changes
We may update this policy as our website, services, or legal obligations change. The updated date above will show when revisions take effect.
13. Contact
For privacy questions or requests, email [email protected].